Privacy Policy

Last Updated: October 2026

1. Introduction
Welcome to Innovative PoolTech ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.innovativepooltech.com] or use our services.

2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, phone number, email address, and property address, that you voluntarily give to us when you request an estimate or schedule service. This may include photos of your pool and equipment that you choose to send us.

  • Mobile Device Data: We collect your phone number when you provide it for the purpose of receiving SMS notifications regarding estimates, scheduling, or service updates.

  • Payment Data: Information related to your payment for our services, which we use to invoice you and record payment.

  • Website and Advertising Data: We may use cookies and similar technologies, including the Meta Pixel, to understand how visitors use our site and to measure and improve our advertising.

3. How We Use Your Information
We use the information we collect to:

  • Provide quotes, schedule, and perform pool services.

  • Process payments and send invoices.

  • Send SMS/text messages to provide appointment confirmations and reminders, service updates, estimates, and follow-ups (only with your explicit consent).

  • Respond to customer service requests.

4. Disclosure of Your Information
We may share information we have collected about you in certain situations:

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including estimating and invoicing software, payment processing, communication platforms, and website hosting.

  • Legal Requirements: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

5. Strict Prohibition on Sharing Mobile Data for Marketing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own marketing purposes.

6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

7. SMS/Text Messaging Privacy
By providing your phone number and opting in to SMS on our forms, you consent to receive text messages from Innovative PoolTech.

  • Frequency: Message frequency varies based on your inquiry and service schedule.

  • Cost: Message and data rates may apply.

  • Opt-Out: You may reply STOP at any time to opt out of further messaging.

  • Help: You may reply HELP for more information.

8. Advertising
We may use tools like Meta (Facebook/Instagram) to run advertisements. Any data collected through these platforms, including through lead forms and the Meta Pixel, is used solely to improve our advertising and contact you about services you've inquired about. You can manage how Meta uses your data for ads in your Meta account's ad preferences.

9. Your Choices
You can opt out of communications from us at any time by replying "STOP" to texts or contacting us directly using the information below. You may also contact us to request access to, correction of, or deletion of the personal information we hold about you.

10. Contact Us
Innovative PoolTech
[BUSINESS ADDRESS]
Phone: [BUSINESS PHONE]
Email: info@innovativepooltech.com